:root{--bg: #f7f6f3;--panel: #ffffff;--ink: #23201c;--muted: #7b756c;--line: #e7e3db;--accent: #3f765b;--accent-ink: #fff;--danger: #b23b3b;color-scheme:light}*{box-sizing:border-box}body{margin:0;font:14px/1.5 system-ui,sans-serif;background:var(--bg);color:var(--ink)}button{font:inherit;cursor:pointer;border:1px solid var(--line);background:var(--panel);border-radius:8px;padding:6px 12px}button:hover{border-color:var(--muted)}button.primary{background:var(--accent);color:var(--accent-ink);border-color:var(--accent)}button:disabled{opacity:.5;cursor:not-allowed}.text-button{border:none;background:none;color:var(--accent);padding:2px 6px}input,textarea,select{font:inherit;width:100%;border:1px solid var(--line);border-radius:8px;padding:8px;background:var(--panel);color:inherit}textarea{min-height:64px;resize:vertical}label{display:block;margin:8px 0;font-size:13px;color:var(--muted)}label input,label textarea,label select{margin-top:4px}h2,h3,h4{margin:16px 0 8px}.muted{color:var(--muted)}.center{display:grid;place-items:center;height:100vh;color:var(--muted)}.error{background:#fbeaea;color:var(--danger);border:1px solid #f0caca;padding:10px;border-radius:8px;margin:10px 16px}.notice{background:#e9f3ee;color:var(--accent);border:1px solid #cfe6da;padding:10px;border-radius:8px;margin:10px 16px}.error button,.notice button{float:right;border:none;background:none}.badge{display:inline-block;font-size:12px;padding:2px 8px;border-radius:999px;background:var(--line);color:var(--ink)}.badge.good{background:#dff0e6;color:var(--accent)}.login{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100vh;gap:20px}.login .brand{font-size:18px}.login form{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:28px;width:340px}.login h2{margin-top:0}.brand{font-weight:700;letter-spacing:.02em}.brand span{display:inline-grid;place-items:center;width:26px;height:26px;background:var(--accent);color:#fff;border-radius:7px;margin-right:6px}.brand small{color:var(--muted);font-weight:500;margin-left:4px}.app{display:grid;grid-template-columns:220px 1fr;height:100vh}.sidebar{background:var(--panel);border-right:1px solid var(--line);padding:18px 14px;display:flex;flex-direction:column}.sidebar nav{margin-top:22px;display:flex;flex-direction:column;gap:4px;flex:1}.sidebar nav button{text-align:left;border:none;background:none;display:flex;justify-content:space-between}.sidebar nav button.active{background:var(--line);font-weight:600}.sidebar nav b{font-size:12px;background:var(--accent);color:#fff;border-radius:999px;padding:0 7px}.sidebar-bottom{display:flex;align-items:center;gap:8px;border-top:1px solid var(--line);padding-top:12px}.sidebar-bottom small{display:block;color:var(--muted)}main{overflow:auto}.topbar{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;border-bottom:1px solid var(--line);background:var(--panel);position:sticky;top:0}.topbar .stats{display:flex;gap:14px;color:var(--muted);font-size:13px}.inbox{display:grid;grid-template-columns:260px 1fr 320px;gap:1px;background:var(--line);height:calc(100vh - 49px);overflow:hidden}.inbox>section{background:var(--bg);overflow-y:auto;padding:14px}.case-list .case-item{display:block;width:100%;text-align:left;margin-bottom:6px}.case-item.selected{border-color:var(--accent)}.case-item p{margin:4px 0;color:var(--muted);font-size:13px}.conversation{display:flex;flex-direction:column}.conv-head{display:flex;align-items:center;gap:10px;border-bottom:1px solid var(--line);padding-bottom:10px}.conv-head small{color:var(--muted)}.messages{flex:1;overflow-y:auto;padding:12px 0;display:flex;flex-direction:column;gap:8px}.message{max-width:78%;padding:8px 12px;border-radius:12px;background:var(--panel);border:1px solid var(--line)}.message.out{align-self:flex-end;background:#eef4f0}.message small{display:block;color:var(--muted);font-size:11px;margin-top:4px}.composer{border:1px solid var(--line);border-radius:12px;padding:12px;background:var(--panel)}.composer-head{display:flex;justify-content:space-between;font-size:13px}.composer-head span{color:var(--muted);letter-spacing:.05em}.variants{display:flex;gap:6px;margin:8px 0}.variants button.selected{background:var(--accent);color:#fff;border-color:var(--accent)}.composer-foot{display:flex;justify-content:space-between;align-items:center;margin-top:8px}.composer-foot small{color:var(--muted)}.next-action{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:12px}.next-action .eyebrow{font-size:11px;letter-spacing:.08em;color:var(--muted)}.fact,.alert,.settings-card{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:10px;margin-bottom:8px}.alert{border-color:#e6d4b8;background:#fbf4e6}.check{display:flex;gap:8px;align-items:center;padding:4px 0}.row{display:flex;gap:6px;flex-wrap:wrap}.row-between{display:flex;justify-content:space-between;align-items:center}.panel{padding:16px;max-width:760px}.checkbox{display:flex;align-items:center;gap:8px}.checkbox input{width:auto}.chip{font-size:11px;padding:1px 7px;border-radius:999px;background:#f0ead9;color:#7a6a3a}.chip.optout{background:#fbeaea;color:var(--danger)}.chip.obj{background:#e7eef4;color:#3d5a80}.kanban-wrap{padding:16px}.kanban{display:flex;gap:12px;overflow-x:auto;padding-bottom:8px}.kcol{flex:0 0 250px;background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:10px}.kcol header{font-weight:600;display:flex;justify-content:space-between;margin-bottom:8px}.kcol header b{background:var(--line);border-radius:999px;padding:0 7px;font-weight:500}.kcard{border:1px solid var(--line);border-radius:8px;padding:8px;margin-bottom:8px}.kcard small{display:block;color:var(--muted)}.kcard p{margin:4px 0;font-size:13px}.kcard select{margin-top:4px}.cards{display:flex;gap:12px;flex-wrap:wrap;margin:12px 0}.stat-card{flex:1;min-width:140px;background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:12px}.stat-card span{color:var(--muted);font-size:13px}.stat-card strong{display:block;font-size:24px;margin-top:4px}.bar-row{display:grid;grid-template-columns:160px 1fr 32px;gap:8px;align-items:center;margin:4px 0}.bar{background:var(--line);border-radius:6px;overflow:hidden;height:14px}.bar div{background:var(--accent);height:100%}.summary-box{background:#f4f1e9;border:1px solid var(--line);border-radius:10px;padding:10px;margin:8px 0}.summary-box p{margin:0 0 4px}.summary-box small{color:var(--muted)}.chip.s-anxious{background:#fdeede;color:#a05a1e}.chip.s-frustrated{background:#fbeaea;color:var(--danger)}.chip.s-positive{background:#dff0e6;color:var(--accent)}.chip.s-neutral{background:var(--line)}.score{font-size:12px;font-weight:700;background:var(--accent);color:#fff;border-radius:999px;padding:1px 8px}.detail-tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:10px;overflow-x:auto}.detail-tabs button{border:none;background:none;border-bottom:2px solid transparent;border-radius:0;padding:6px 8px;white-space:nowrap}.detail-tabs button.active{border-bottom-color:var(--accent);font-weight:600}.timeline{border-left:2px solid var(--line);padding:2px 0 8px 10px;margin-left:4px}.timeline small{color:var(--muted);display:block}.notif{position:relative}.notif>button{position:relative;border:none;background:none;font-size:15px}.notif>button b{position:absolute;top:-4px;right:-6px;font-size:10px;background:var(--danger);color:#fff;border-radius:999px;padding:0 5px}.notif-pop{position:absolute;right:0;top:28px;width:300px;max-height:60vh;overflow-y:auto;background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:10px;box-shadow:0 8px 24px #0000001f;z-index:20}.notif-row{border-bottom:1px solid var(--line);padding:6px 0;cursor:pointer}.notif-row.unread{background:#f4f1e9}.notif-row p{margin:2px 0;font-size:13px;color:var(--muted)}.notif-row small{color:var(--muted)}